Kerja Sepenuh Masa Beauty Advisor, Gaji tinggi MYR 2,200 di Velvet Vanity Sdn. Bhd. Selangor - Maukerja

Location: Elmina Lakeside Mall, Shah Alam

Role Summary

The Beauty Advisor is responsible for driving store sales performance, delivering excellent customer experience, supporting database growth, and maintaining store standards. This role actively contributes to achieving store KPIs through in-store sales, live streaming, customer engagement, and operational excellence.

Key Responsibilities

1. Sales & Revenue Performance

• Actively drive store revenue by achieving personal and store sales targets.
• Upsell and cross-sell products to improve Average Order Value (AOV)
• Recommend suitable products based on customer needs, skin type, and preferences.
• Support store promotional campaigns, launches, and sales activities.

2. Customer Experience & Database Capture

• Deliver exceptional customer service to enhance customer satisfaction and loyalty.
• Actively encourage customer registration and consent to support database capture rate targets.
• Educate customers on brand, products, promotions, and after-sales care.
• Build long-term relationships with customers through personalized engagement.

3. Live Streaming & Digital Support

• Participate in and host live streaming sessions from the store (e.g. TikTok Live, Instagram Live, e-commerce live sessions).
• Demonstrate products, explain benefits, answer live questions, and close sales during live sessions.
• Assist with live stream setup, product preparation, and post-live follow-up.

4. Store Operations & Inventory Accuracy

• Ensure accurate stock handling, receiving, replenishment, and stock counts.
• Support regular stock audits to maintain high inventory accuracy.
• Report discrepancies, damages, or low-stock issues promptly.
• Follow SOPs for cash handling, POS usage, and daily store operations.

5. Store Vibe, Grooming & Audit Standards

• Maintain store cleanliness, hygiene, and attractive product displays at all times.
• Ensure visual merchandising follows brand guidelines.
• Support store audits and mystery shopper evaluations.
• Contribute positively to overall store vibe and audit score.

6. Teamwork & Other Duties

• Work collaboratively with team members to achieve store KPIs.
• Support any tasks or assignments required to help the company achieve its targets.
• Attend training sessions, briefings, and product knowledge updates.
• Adhere to company policies, grooming standards, and code of conduct.
• Support initiatives that contribute to improving and optimising the Company’s growth, including process improvements, sales optimisation ideas, customer engagement strategies, and operational enhancements, as reasonably required by Management.

Pay: RM1,800.00 - RM2,200.00 per month

Work Location: In person