Key Responsibilities:
- Identify and develop new customers for sea freight, NVOCC, freight forwarding and logistics services.
- Generate new business through cold calling, customer visits, referrals, networking and market research.
- Maintain and develop strong relationships with existing customers and increase business volume.
- Understand customers’ shipping requirements and provide appropriate logistics/freight solutions.
- Prepare and submit quotations, negotiate rates and close deals.
- Coordinate with the Operations, Documentation, Customer Service and Finance teams to ensure smooth execution of shipments.
- Follow up on quotations and leads and convert prospects into active customers.
- Monitor competitors, market rates and industry trends.
- Achieve monthly and quarterly sales and revenue targets.
- Maintain accurate records of customers, prospects, quotations, follow-ups and sales activities.
- Regularly report sales performance, customer visits, new leads and business pipeline to management.
- Follow up on outstanding payments in coordination with the Finance team.
- Develop long-term relationships with key customers and identify opportunities for additional business.
- Participate in industry events, customer meetings and networking activities to expand the company’s business network.
Candidate Requirements:
- 2–5 years of relevant sales experience in freight forwarding, NVOCC, shipping, logistics or related industries.
- Strong knowledge of ocean freight, import/export and international logistics.
- Existing customer contacts/network in the freight forwarding or shipping industry will be highly preferred.
- Proven track record of achieving sales targets and generating new business.
- Good understanding of freight rates, quotations and commercial negotiations.
- Excellent communication, negotiation and presentation skills.
- Strong customer relationship management skills.
- Self-motivated, target-oriented and able to work independently.
- Good command of English and Bahasa Indonesia.
- Willingness to travel for customer visits and business development.
We are looking for a hunter type salesperson, not purely an account management candidate. The candidate should be capable of bringing in new customers and preferably have an established network within the freight forwarding/NVOCC industry. Candidates with a proven book of business or strong customer relationships will be given priority.
Ideal background: Sales Executive / Sales Manager / Business Development Executive from a freight forwarder, NVOCC, shipping line, or logistics company, with demonstrated experience in acquiring customers and generating ocean freight.
We would also like to Ask for:
- Current/previous monthly sales achievement
- Approximate monthly TEU/CBM handled through customers they acquired
- Number of active customers personally brought in
- Major customer segments handled
- Trade lanes they are familiar with
- Whether they have an existing transferable customer network