Kerja Sepenuh Masa, Sales Consultant di Volvo Cars Federal Auto Cars Selangor - Maukerja

Company Description Federal Auto is the most established Volvo Authorized dealer in Malaysia, with a heritage dating back to 1960 as the pioneer distributor of Volvo cars in the country. Over the decades, Federal Auto has grown into the largest Volvo dealership, offering applicants the opportunity to join a reputable and trusted automotive brand. The company operates conveniently located branches in Glenmarie, Kuala Lumpur, and Penang, providing broad market reach and a diverse customer base. Team members benefit from a professional environment focused on exceptional service, high-quality vehicles, and long-term customer relationships.

Role Description This is a full-time, on-site Sales Consultant role based in Selangor, Malaysia, at Volvo Cars Federal Auto. The Sales Consultant will engage with prospective and existing customers, understand their needs, and recommend suitable Volvo vehicles and services. Day-to-day responsibilities include conducting showroom consultations, explaining product features and financing options, preparing quotations, and managing test drives. The role also involves following up on leads, maintaining accurate sales records, coordinating with the aftersales and finance teams, and ensuring a positive customer experience throughout the sales cycle. The Sales Consultant is expected to meet sales targets ethically, uphold brand standards, and contribute to a professional, customer-focused showroom environment.

Qualifications

• Strong Sales Consulting and Consulting skills, with the ability to understand customer needs and propose appropriate vehicle solutions.
• Demonstrated Customer Service and Customer Satisfaction focus, with a commitment to building long-term relationships.
• Excellent Communication skills, including clear presentation of product features and active listening.
• Prior experience in automotive sales or retail sales is an advantage.
• Ability to work on-site, including weekends and public holidays as required by showroom operations.
• Goal-oriented mindset with the ability to meet and exceed sales targets responsibly.
• Proficiency in basic computer applications and CRM systems for managing leads and customer records.
• Relevant diploma or degree in Business, Marketing, or a related field is preferred; equivalent experience will be considered.