CaryaZara Boutique is looking for an energetic and customer-oriented Boutique Assistant cum Live Host to join our team. This role combines in-store customer service with live hosting on social media, focusing on promoting our products and connecting with our followers. You’ll be responsible for maintaining a positive shopping experience in the boutique while engaging our online audience with authentic, engaging content during live sessions.
Key Responsibilities:
In-Store Boutique Assistant:
- Customer Engagement: Welcome and greet customers warmly upon arrival, providing an exceptional shopping experience by assisting with personalized product recommendations, styling advice and trend insights.
- Product Knowledge: Maintain in-depth knowledge of all CaryaZara products, including materials, sizes and fit, to confidently guide customers in their selections and answer detailed product-related questions.
- Merchandising & Display: Assist in setting up, organizing and refreshing in-store displays regularly to ensure an attractive, on-brand presentation that highlights new arrivals, promotional items and seasonal collections.
- Sales & Checkout: Efficiently handle the sales process from start to finish, including processing payments, packaging purchases and managing returns or exchanges, while ensuring accuracy in all transactions.
- Inventory Management: Support the team with inventory tracking by updating stock counts, arranging product restocking and communicating with the inventory team on bestsellers and low-stock items to meet customer demand.
- Customer Relationship Building: Cultivate lasting relationships with customers through personalized attention and follow-up, creating a loyal customer base that enjoys returning to CaryaZara.
- Boutique Maintenance: Maintain a clean, organized and welcoming store environment by assisting with routine cleaning, organization and restocking of products and supplies.
JOB REQUIREMENT:
- Previous experience in retail, sales, or customer service; experience with live hosting or social media engagement is a plus.
- Comfortable speaking and presenting on camera, with strong communication skills.
- Knowledge of fashion trends and styling to provide useful advice to customers.
- Friendly, outgoing and able to handle both in-person and virtual customer interactions.
- Basic computer skills and familiarity with social media platforms (TikTok, Instagram, Facebook).
- Academic / Professional Qualifications - SPM / Diploma
- Work Experience - At least 1 year of experience in sales / operations / stock management in a retail environment
- Candidate must be willing to work at Caryazara, Seksyen 7, Shah Alam
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
- Additional leave
- Opportunities for promotion
Application Question(s):
- Are you comfortable to work on rotational shift?
- Are you willing to work on weekends?
Work Location: In person