Kerja Sepenuh Masa, Administrative Operations Executive di Aster Edu Selangor - Maukerja

Company Description Aster Edu Sdn Bhd is an education provider focused on helping students excel in Mathematics, Additional Mathematics, and key SPM subjects. Since its founding in 2015, Aster has supported over 120,000 students and grown from a local tuition center in Shah Alam to a fully online learning platform. The organization is registered under Akta Pendidikan 1996 and has expanded across multiple locations, including Seksyen 19, Shah Alam and Taipan USJ9, Subang Jaya. Now based at Pusat Komersial Seksyen 7, Shah Alam, Aster specializes in coaching students who struggle academically and guiding them toward outstanding exam results. The team is led by dedicated board members who share a vision of transforming students’ learning experiences.

Role Description The Administrative Operations Executive is a full-time, on-site role based in Shah Alam. This role is responsible for overseeing daily administrative processes, including managing student records, class schedules, and documentation to support smooth academic operations. The executive coordinates communication between tutors, students, and caregivers, handles inquiries, and assists with registration and payment processes. Additional responsibilities include maintaining office supplies and facilities, preparing basic reports and summaries for management, and supporting the implementation of operational policies and procedures. The role also involves collaborating with the academic and management teams to improve administrative workflows and enhance the overall learner experience.

Qualifications

• Strong administrative and organizational skills, including document management, scheduling, and record-keeping.
• Proficiency with office software and digital tools (e.g., word processing, spreadsheets, online communication platforms).
• Effective communication and interpersonal skills to interact professionally with students, caregivers, and colleagues.
• Ability to manage multiple tasks, prioritize workload, and work accurately in a fast-paced educational environment.
• Attention to detail and problem-solving skills for handling operational issues and supporting continuous process improvement.
• Diploma or bachelor’s degree in Business Administration, Education Management, or a related field is preferred.
• Prior experience in administrative or operations roles, ideally within an education or training setting, is an advantage.
• Comfort working with online learning platforms and willingness to adapt to new systems and procedures.