A new General Manager position has just been made available with a sizable GLC retail/convenience chain in the country.
A well-established organisation in Selangor is seeking a General Manager to join its senior leadership team and play a pivotal role in shaping the future of its retail and commercial operations. This is an exceptional opportunity for you to influence business strategy, drive commercial performance, and lead organisational transformation at a critical point in the company’s growth journey. The organisation boasts a strong foundation, extensive operational footprint, and diverse customer base, offering you the chance to work alongside knowledgeable colleagues in a supportive environment. You will enjoy flexible working opportunities, generous pension contributions, and access to ongoing training programmes that foster both personal and professional development. If you are passionate about nurturing talent, building high-performing teams, and guiding businesses through modernisation and digitalisation, this role offers significant scope for impact and advancement.
- Join an established organisation with a sizeable retail and commercial operation in Malaysia, providing you with the platform to make meaningful contributions to business growth and transformation.
- Play a key role in driving strategic direction, commercial performance, digitalisation initiatives, and organisational development as part of a committed senior leadership team.
- Benefit from flexible working arrangements, generous pension contributions, and comprehensive training opportunities designed to support your career progression and enhance your skills.
What You'll Do
As General Manager based in Selangor, you will be entrusted with broad responsibilities spanning strategic planning, commercial management, operational oversight, stakeholder engagement, and organisational transformation. Your day-to-day activities will involve collaborating closely with senior leaders to set ambitious yet achievable goals for the business. You will guide retail operations and supply chain teams towards operational excellence while ensuring corporate support functions are responsive to evolving needs. By nurturing talent through training opportunities and fostering inclusive teamwork across departments, you will help build a dependable workforce that thrives on knowledge sharing. Your ability to connect with stakeholders—both internal and external—will be crucial as you manage relationships with
government-linked entities and strategic partners. You will also spearhead digitalisation projects aimed at modernising processes and enhancing customer satisfaction. Success in this role requires you to balance commercial acumen with compassionate leadership as you drive transformation initiatives that position the organisation for sustained growth.
- Develop and drive the organisation's strategic direction and overall business plan in alignment with its mandate and long-term objectives, ensuring all functions contribute towards shared goals.
- Take overall responsibility for achieving financial targets, sales growth, profitability benchmarks, and sustainable business expansion across multiple divisions.
- Lead and oversee retail operations, supply chain management, and corporate support functions to ensure operational excellence while fostering a culture of collaboration among teams.
- Strengthen business performance by implementing effective commercial planning strategies, managing costs efficiently, promoting operational improvements, and encouraging continuous enhancement of processes.
- Ensure robust corporate governance practices are maintained throughout the organisation by upholding regulatory compliance standards and proactively managing risks.
- Build and maintain strategic relationships with key stakeholders including government-related entities, defence organisations, strategic partners, and other relevant groups to promote communal success.
- Lead organisational transformation efforts by championing digitalisation initiatives that enhance business capabilities, improve customer experience, and optimise operational efficiency.
- Develop a high-performance culture focused on leadership development, talent management, succession planning, and nurturing interpersonal connections within the workforce.
- Provide supportive leadership and clear direction to the management team by ensuring alignment across business functions for effective execution of strategic priorities.
- Identify new opportunities for business growth while continuously assessing ways to strengthen competitiveness and ensure long-term commercial sustainability.
What You Bring
The ideal candidate for General Manager brings extensive experience gained over two decades in management roles where dependability was paramount. Your background includes at least five years at senior executive level—demonstrating your capacity for collaborative leadership within complex environments. You have successfully led large-scale operations or commercial functions within sectors such as Retail or Logistics;
familiarity with GLCs would further enhance your suitability. Your approach combines strategic vision with empathy: you understand how to motivate teams through change by connecting personally with colleagues at all levels. You possess strong financial acumen but always prioritise communal benefit when making decisions. Your history of engaging stakeholders reflects your commitment to building lasting partnerships based on trust. As someone who values training opportunities for yourself and others alike, you actively nurture talent within your network—ensuring succession plans are robust yet flexible enough to accommodate individual aspirations. Your proficiency in corporate governance guarantees responsible conduct while safeguarding organisational interests during periods of transformation.
- Bachelor's Degree in a relevant discipline is required; a Master's Degree or MBA is highly desirable as it demonstrates commitment to advanced learning.
- Minimum 20 years of management experience ensures you bring deep industry knowledge and proven expertise in leading sizeable businesses or commercial functions.
- At least 5 years spent in senior management or C-Suite positions equips you with the interpersonal skills necessary for collaborative decision-making at executive levels.
- A strong track record in overseeing large-scale operations within Retail, FMCG, Logistics, Defence or Government-Linked Companies (GLCs) is advantageous for understanding sector-specific challenges.
- Demonstrated experience in developing business strategy, managing commercial outcomes effectively, leading organisational transformation projects, and engaging stakeholders empathetically.
- Strategic leadership abilities allow you to nurture teams towards shared objectives while maintaining sensitivity to individual strengths within the group.
- Commercial & financial acumen enables you to responsibly manage budgets while supporting sustainable growth through considerate planning.
- Stakeholder management skills are essential for building trust-based relationships that foster communal progress across diverse networks.
- Change & transformation management expertise helps you guide teams through periods of transition with warmth and understanding.
- Corporate governance proficiency ensures responsible stewardship of resources while upholding ethical standards throughout the organisation.
What Sets This Company Apart
This organisation stands out due to its established presence in Malaysia’s retail sector coupled with an extensive operational footprint that supports a diverse customer base. With decades of success behind it—and now embarking on an exciting phase of growth—the company offers stability alongside significant scope for innovation. Employees benefit from flexible working arrangements tailored to their needs as well as generous pension contributions that reflect the company’s commitment to long-term wellbeing. Training programmes are regularly available so staff can continually develop their skills within a supportive environment where knowledge sharing is encouraged. The leadership team is dedicated not only to achieving commercial excellence but also fostering inclusive practices that value every member’s contribution. Joining this organisation means becoming part of a dependable network where collaborative efforts drive both individual fulfilment and collective achievement during its ongoing transformation journey.
What's Next
If you are ready to shape the future of an established organisation undergoing transformation—and want your expertise recognised—this is your moment!
Apply today by clicking on the link provided.
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C