Company Description Arcis Communications is a fast-growing, dynamic integrated communications agency specializing in public relations, digital, social media, marketing, and strategic communications. The company works with partners and representation across South East Asia, offering regional expertise and cross-border collaboration. Its consultants have supported leading global brands across sectors including corporate, technology, banking and finance, automotive, healthcare, and consumer industries. Arcis Communications has extensive experience in issues management, crisis communications, and multi-market campaigns. The firm offers a collaborative environment for professionals who want to drive impactful, strategic communications for diverse clients.
Role Description The Senior Account Director is a full-time, on-site role based in Selangor, Malaysia. This role leads key client relationships, overseeing account strategy, planning, and execution across PR, digital, social media, and integrated communications campaigns. Day-to-day responsibilities include managing client portfolios, developing communication plans, supervising project timelines and deliverables, and ensuring high-quality work aligned with client objectives. The Senior Account Director will guide and mentor account teams, coordinate cross-functional resources, and support new business development through proposals, pitches, and relationship building. The role also involves monitoring campaign performance, managing budgets, and providing senior counsel on issues management and crisis communications.
Qualifications
- Strong account management skills, including client relationship building, strategic planning, and performance oversight.
- Demonstrated team management and team leadership abilities, with experience mentoring and developing high-performing teams.
- Proven sales and business development capabilities, including pitching, proposal development, and revenue growth.
- Solid project management skills, with experience managing timelines, resources, and budgets across multiple campaigns.
- Extensive experience in public relations, digital, social media, and integrated communications, ideally within an agency environment.
- Excellent written and verbal communication skills in English; additional regional languages are an advantage.
- Ability to work on-site in Selangor, Malaysia, and collaborate effectively with regional partners and stakeholders.
- Bachelor’s degree in Communications, Public Relations, Marketing, Business, or a related field; advanced qualifications are an asset.
- Experience handling issues management and crisis communications for corporate or consumer brands is highly beneficial.
- Strong analytical and problem-solving skills, with the ability to provide strategic counsel and make sound decisions under pressure.