SOCIAL MEDIA LIVE HOST
We are looking for a confident, energetic and sales-driven Social Media Live Host to represent our brands across social media platforms. The role focuses on live hosting, product presentation, audience engagement and sales conversion.
KEY RESPONSIBILITIESLive Hosting & Sales
- Conduct live streaming sessions on TikTok, Shopee, Instagram, Facebook and other social media platforms.
- Present and demonstrate products by explaining their features, benefits and usage in an engaging manner.
- Interact with viewers, answer questions and provide appropriate product recommendations.
- Promote products and use effective sales techniques to generate orders and achieve sales targets.
- Identify customer needs and encourage upselling and cross-selling where appropriate.
- Handle customer enquiries and follow up on leads when required.
Content & Marketing
- Work with the Marketing Team to plan live sessions, promotions and campaigns.
- Support the creation of short-form videos and other social media content.
- Keep updated with social media trends and develop ideas to improve reach, engagement and sales.
Performance
- Monitor live-stream performance, including viewers, engagement, enquiries, orders, conversion and sales.
- Provide feedback on customer preferences, product demand and market trends.
- Work towards agreed sales and live-streaming KPIs.
REQUIREMENTS
- Minimum SPM qualification.
- Experience in live streaming, sales, hosting, e-commerce or content creation is preferred.
- Experience with TikTok, Shopee, Lazada, Instagram or Facebook Live is an advantage.
- Strong sales drive and willingness to work towards targets.
- Required language: English and Bahasa Malaysia. Other languages are an added advantage.
- Confident, camera-friendly and comfortable speaking in front of an audience.
- Good communication, presentation and interpersonal skills.
- Able to think quickly and respond appropriately during live sessions.
- Pleasant personality with the ability to build rapport with customers.
- Positive, responsible and able to work independently as well as in a team.
- Willing to work according to live-streaming schedules, including evenings, weekends or public holidays when required.
Pay: From RM3,000.00 per month
Work Location: In person