Job Title: Clinic Assistant (Pembantu Klinik)
Location: Klinik Hayat 24 Jam, Dengkil Sepang
Employment Type: Full-time, shift-based (rotational, 24-hour operations)
Job Summary
Support the clinic's daily patient care operations by assisting doctors, managing front-desk and administrative tasks, and ensuring smooth patient flow across all shifts, including night operations.
Key Responsibilities
- Register patients, manage queue, and handle walk-in and appointment cases
- Assist doctors during consultation and treatment (vital signs, basic procedures, dressing, injections as trained)
- Handle payment collection, billing, and panel/insurance claims processing
- Manage medicine dispensing and stock/inventory checks
- Maintain cleanliness and readiness of consultation rooms and equipment
- Handle patient inquiries, complaints, and escalate to Clinic Manager where needed
- Support administrative tasks (filing, data entry, documentation)
- Coordinate handover between shifts to ensure continuity of care
- Comply with clinic SOPs, infection control protocols, and confidentiality/patient data policies
Working Hours (Rotational, 3 Shifts)
- 1 rest day per week; shifts rotate across all staff
Requirements
- SPM/Diploma or equivalent; healthcare-related certificate an added advantage
- Fresh graduates welcome; prior clinic/hospital experience preferred
- Willing to work rotational shifts including night shifts, weekends, and public holidays
- Basic computer literacy (clinic system, MS Office)
- Good communication skills in Bahasa Malaysia and English
- Physically fit, able to stand for long hours, and comfortable in a fast-paced healthcare environment
- Team player with a caring, patient-first attitude
Pay: RM1,700.00 per month
Work Location: In person