Solid knowledge of computer hardware, operating systems, Microsoft 365, networking fundamentals, and the ability to mentor Level 1 support engineers in resolving common technical issues.
Hands-on experience installing, configuring, administering, and troubleshooting Windows, Microsoft Office, macOS, and end-user devices.
Advanced proficiency in Microsoft Office applications and troubleshooting. Experience with automation or scripting using PowerShell and/or Python is preferred.
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Hands-on experience with e-commerce platforms and marketplaces such as Shopify, Shopee Seller Center and TikTok Seller Center, as outlined in the Technical Requirements above.
Strong understanding of digital advertising, analytics, CRM, campaigns and customer journeys.
Strong Excel/Google Sheets and data analysis capabilities.
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Creative problem-solving skills. A resourceful mindset to seek solutions and propose them when facing challenges, rather than just wait for instructions.
Proficient in the use of Microsoft Office Suite specifically Power Point, Excel, and G Suite Tools (i.e: GSheet/Form, etc.)
Basic copywriting, photography, image, and video editing skills.
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