Experience in operational risk management, occurrence investigation, safety assurance or oversight activities is an advantage.
Certified Lead Auditor (ISO, IOSA or equivalent), Accident/Incident Investigation, SMS, Human Factors or related aviation safety qualification would be an advantage.
Excellent analytical, communication, stakeholder management and report-writing skills
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Minimum of 4 - 7 years' experience working in an IT service environment within a complex and diverse organization
Must have at least basic ITIL experience and hold an ITIL v3 or v4 Foundation certification.
Familiar with ISO 9001 Standard, ISO/IEC 20000-1 IT Service Management, and other relevant ISO/IEC certifications, with a proven history in ISO compliance.
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Production Management
Quality Assurance
Process Improvement
Team Leadership
Inventory Management
Supply Chain Management
Quality Control
Operations Management
Manufacturing Processes
Problem-Solving