customer service
communication skills
attention to detail
multitasking
problem-solving
espresso-based brewing
manual brewing
food hygiene
food safety
latte art
Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
Inbound call
Outbound call
Sales & Marketing
Aftersale Service
Customer Support
Customer Experience
Customer Care
Call Center Management
Customer service
Customer Feedback