Recommend suitable treatments, spa packages, and retail products based on the guest's needs.
Ensure all treatments are performed according to approved spa SOPs and treatment protocols.
Prepare treatment rooms before each appointment, ensuring all towels, linens, products, equipment, tissues, and amenities are fully stocked and ready.
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Agency management: act as internal point of contact for the appointed social agency; write and issue briefs; review and approve or reject output against agreed standards; run monthly agency performance reviews; track agency deliverables and flag underperformance.
Audience growth: grow follower base across channels against monthly targets; improve engagement quality; monitor competitor activity and category conversation to inform content and campaign planning.
Commercial contribution: ensure campaigns have defined paths to app install, voucher redemption, or order; own tracking hygiene (UTM tagging, app deeplinks, promo code implementation); work with Campaign and Data teams to attribute social activity to commercial outcomes; coordinate with KOL owner for creator content and usage rights.
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Applicants whose academic qualifications are in unrelated fields will only be considered if they are actively pursuing or have completed a recognised professional accounting qualification and meet the required external-audit experience.
An experienced Audit Associate or Audit Semi-Senior may be considered only if the candidate has at least three years of external statutory-audit experience and is capable of independently handling substantially complete audit assignments.