Highly organized and able to store items efficiently
About 2nd Street Trading Malaysia:2nd Street is the most popular reused shop with more than 1,000 stores worldwide. We are opening 50 new stores per year. High-quality products and retail mechanism that we cultivated over the years helps us to support operating our 1,000 stores. With our original method of selling, we provide high quality second-hand clothing from Japan to many customers in Malaysia.
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Responsible, organised, and able to work well in a team.
About the RoleWe are looking for a friendly and responsible Admin cum Customer Service team member to support customer enquiries, administrative work, and daily branch operations.
In-depth understanding and hands-on experience managing a Profit & Loss (P&L) statement. You must be able to interpret financial data, identify cost-saving opportunities, and drive revenue growth to optimize branch profitability.
Highly analytical and numbers-driven, with the ability to swiftly analyze sales figures, operational costs, inventory turnover, and other key performance indicators (KPIs) to make data-backed decisions.
Proven ability to manage budgets effectively and work within strict financial parameters.
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Mahir dalam operasi komputer asas; pengalaman menggunakan sistem CRM (Pengurusan Perhubungan Pelanggan) atau pusat panggilan adalah satu kelebihan.
Mempunyai kemahiran mendengar dan komunikasi yang baik, kesabaran, dan keupayaan pengurusan emosi yang cemerlang dalam mengendalikan pelanggan yang sukar.
Bersedia untuk bekerja mengikut giliran (waktu operasi adalah dari 08:00 hingga 23:00), termasuk hujung minggu dan cuti umum Malaysia.
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