Good command of written and spoken English and Bahasa Malaysia with strong communication and interpersonal skills to liaise effectively with 3PLs and internal teams.
Solid time management skills with the ability to follow instructions and meet daily deadlines in a structured environment.
Computer literate with functional skills in Microsoft Office Suite, particularly Microsoft Excel for data tracking and reporting.
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Deep experience with CCTV or video surveillance systems — IP cameras, NVRs, video management systems, video analytics, and large-scale multi-site camera deployments.
Expertise in on-premise server and software deployment — Linux, containers (Docker/Kubernetes), networking, enterprise infrastructure, and security best practices.
Hands-on experience with AI and AI agents — you have delivered or led agentic AI / LLM-agent projects, and you actively use AI agents in your own workflows.
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Agency management: act as internal point of contact for the appointed social agency; write and issue briefs; review and approve or reject output against agreed standards; run monthly agency performance reviews; track agency deliverables and flag underperformance.
Audience growth: grow follower base across channels against monthly targets; improve engagement quality; monitor competitor activity and category conversation to inform content and campaign planning.
Commercial contribution: ensure campaigns have defined paths to app install, voucher redemption, or order; own tracking hygiene (UTM tagging, app deeplinks, promo code implementation); work with Campaign and Data teams to attribute social activity to commercial outcomes; coordinate with KOL owner for creator content and usage rights.
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