Work Style & Adaptability: Proactive, resilient self-starter who thrives in fast-paced business transformation environment; comfortable working independently and resourceful to solve unexpected challenges.
Skills: Strong communication skills to collaborate internally and with retail frontline, vendor management experience and strong with details & numbers. Fluency in Mandarin as need to liase with China Supplier & Customer, and Bahasa in addition to English.
Experience: 3 to 5 years of hands-on experience running CRM campaigns or managing retail databases.
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Skills: Strong communication skills to manage internal changes, transformative mindset, alongside a strong ability to translate raw data into business strategies.
Experience: 6 to 8 years in CRM or Loyalty Management, ideally within retail, luxury, fashion or consumer goods.
Track Record: Must have hands-on experience managing at least one major CRM platform migration, in depth system knowledge deployment, and solid experience in launching or managing a retail consumer app/digital loyalty program.
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Digital Operations Management
Process Improvement
Project Management
Data Analysis
Team Leadership
Supply Chain Optimization
Logistics Technology
Performance Monitoring