About The Role
The Executive, Outlet Operations plays a key role in driving sales performance and maintaining exceptional service standards across DKSH's retail outlets. This role contributes directly to the Sales function by ensuring smooth day-to-day operations, strong customer experiences, and consistent adherence to company standards.

What You Will Deliver

Monitor daily and monthly sales performance and actively contribute to achieving maximum business results across assigned outlets
Maintain consistently high standards of customer service and gift item production, ensuring agreed benchmarks are regularly reviewed and upheld
Ensure full compliance with stock, cash, and credit card handling procedures, investigating and resolving any discrepancies with appropriate and timely action
Foster a culture of accountability by ensuring team members adhere to company rules, regulations, and operational standards at all times
Support the planning and execution of marketing and promotional activities to drive outlet visibility and customer engagement
Administrative duties and coordination tasks as required

What You Bring

Sijil Pelajaran Malaysia (SPM) or Diploma in Food and Beverage (F&B), or a relevant qualification
Minimum 1 year of working experience in a related field
Dynamic, self-motivated, and a fast learner with excellent interpersonal skills
Ability to work both independently and collaboratively as part of a team
Good working attitude with a pleasant and professional disposition
Willingness and ability to work shifts, public holidays, and weekends

Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.

Jawatan Kosong Dksh di Sibu - Oktober 2026

Urus Pemberitahuan

Executive Outlet Operations