Who we are

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next. We are Team FedEx, and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job. Here, you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet.

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.

Our Values

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next.

What You Will Do:

Strategic Business Partnership

Serve as a trusted HR advisor to the country leadership team, providing strategic guidance on workforce planning, organizational design, talent management, succession planning, and performance optimization.
Translate business objectives into people strategies and action plans that deliver measurable business outcomes.

Employee Relations & Industrial Relations

Lead and manage employee and industrial relations matters, including investigations, disciplinary processes, grievances, misconduct cases, conflict resolution, and employee concerns.
Provide expert advice on employment legislation, due process requirements, and risk mitigation while ensuring fairness, consistency, and legal compliance.
Leading projects to move away from standard case management to long-term strategic approach on employee relations.

Workforce Planning & Organizational Effectiveness

Develop and execute workforce planning strategies that align talent capabilities with current and future business needs.
Advise leaders on organizational structures, workforce productivity, capability building, and resource optimization.

Change Management & Transformation

Lead and support organizational transformation initiatives, including new operating models, culture change programs, and digital HR transformation efforts.
Drive adoption of change initiatives while maintaining operational stability, employee engagement, and compliance requirements.

Regional Program Localization

Partner with regional and global HR teams to adapt and implement enterprise-wide HR programs, policies, and initiatives to meet Malaysia-specific business and regulatory requirements.
Drive effective deployment and adoption of HR programs locally.

Talent Management & Succession Planning

Facilitate talent review and succession planning processes to identify, develop, and retain high-potential talent.
Build organizational bench strength and partner with leaders to strengthen leadership capability and readiness.

Leadership Coaching & Performance Management

Coach and develop people leaders on talent management, employee relations, leadership effectiveness, and performance conversations.
Support the performance management process by providing guidance, tools, and interventions to drive a high-performance culture.

People Analytics & Workforce Insights

Analyze workforce data, employee trends, talent metrics, and organizational health indicators to identify risks and opportunities.
Use data-driven insights to influence business decisions, improve workforce outcomes, and support strategic planning.

Continuous Improvement

Drive process improvement initiatives that enhance HR effectiveness, employee experience, and operational efficiency.
Support the evolution of HR practices through innovation, technology adoption, and best-practice implementation

Education:

Bachelor's degree or equivalent, in any discipline.

Experience:

Four (4) years relevant work experience in HR or related fields

Knowledge, Skills and Abilities

Fluency in English and local language
Judgement & Decision Making Skills
Presentation Skills
Written & Verbal Communication Skills
Accuracy & Attention to Detail
Influencing & Persuasion Skills

Jawatan Kosong Fedex di Damansara Jaya - Oktober 2026

Urus Pemberitahuan

Senior People Operation Specialist (Senior HRBP)