Supporting the Operation/Area/Restaurant Manager, managing, supervising, and ensuring the day-to-day smooth running of the restaurant and operational procedures.
Improve processes, policies, and procedures, and monitor and audit compliance.
Ensure all administration tasks are accurately completed on time.
Assist and support the Operations Manager in developing and monitoring outlet managers in obtaining the highest standard of service and customer care.
Collect, analyze and identify daily functioning issues and helps develop new plans and provide a solution.
Evaluate sales trends and provide quarterly and monthly sales data reports to management and the sales team.
Translate data into meaningful information in order to drive decision-making, process improvement, and uncover performance improvement opportunities.
Analyse results, and provide conclusions, ideas, and guidance based on analysis.
Performs all other duties as may be assigned to meet organizational needs.