Candidates must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma in Engineering (Mechanical), Engineering (Others), Logistic/Transportation or equivalent.
At least 1 year(s) of working experience in the related field is required for this position.
Preferably Junior Executives specializing in Engineering - Mechanical/Automotive or equivalent.
Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
Inbound call
Outbound call
Sales & Marketing
Aftersale Service
Customer Support
Customer Experience
Customer Care
Call Center Management
Customer service
Customer Feedback