Solid knowledge of computer hardware, operating systems, Microsoft 365, networking fundamentals, and the ability to mentor Level 1 support engineers in resolving common technical issues.
Hands-on experience installing, configuring, administering, and troubleshooting Windows, Microsoft Office, macOS, and end-user devices.
Advanced proficiency in Microsoft Office applications and troubleshooting. Experience with automation or scripting using PowerShell and/or Python is preferred.
...