Platform Knowledge: In-depth understanding of social media algorithms, features, and optimization tactics (specifically TikTok, Instagram Reels, and YouTube Shorts).
Platform Knowledge: In-depth understanding of social media algorithms, features, and optimization tactics (specifically TikTok, Instagram Reels, and YouTube Shorts).
Solid knowledge of computer hardware, operating systems, Microsoft 365, networking fundamentals, and the ability to mentor Level 1 support engineers in resolving common technical issues.