JOB DESCRIPTION :

Support Daily Outlet Operations

Assist in managing day-to-day restaurant operations including floor and kitchen coordination.
Ensure smooth shift transitions and proper handover between shifts.

Staff Supervision

Supervise crew members to ensure they follow SOPs in service, cleanliness, food handling, and customer interaction.
Act as the shift leader when the Manager is not present.

Customer Service

Ensure guests receive excellent service.
Handle basic customer complaints and escalate complex issues to the manager.

Inventory Control & Ordering

Monitor stock usage and assist in stock ordering and receiving.
Alert manager of low stock or over-usage.

Training & Development

Assist in training new crew members.
Guide team on product knowledge, hygiene, grooming, and service standards.

Cashiering & Reporting

Ensure accurate handling of cash and POS transactions.
Prepare shift-end sales summary and reports if needed.

Outlet Cleanliness & Safety

Maintain outlet cleanliness and ensure hygiene and food safety standards are met.

JOB REQUIREMENT :

Education:

Minimum SPM or Diploma in F&B, Hospitality, Business Management, or equivalent.

Experience:

Minimum 1–2 years working experience in F&B (restaurant or café environment), with some leadership or supervisory exposure.

Skills Required:

Good interpersonal and leadership skills
Able to guide, coach, and motivate a team
Basic understanding of food hygiene and safety
Basic computer/POS knowledge

Others

Willing to work shifts, weekends, and public holidays
Able to work in a fast-paced environment
Willing to be transferred/placed at any outlet if needed

BENEFITS :

Basic salary range from RM2,000 based on experience.
Performance incentive
Medical outpatient include dental RM800 per year
Group insurance

WORKING HOUR :

45 hours on six-day work week basis. The working hours, schedules and rest days for the outlet employees will be arranged and determined by the Outlet Head on a roster basis in accordance with the Company’s operational policies.

WORK LOCATION :
OldTown White Coffee Kota Kinabalu International Airport 1 (L3L05, Level 3, Kota Kinabalu International Airport, 88200 Kota Kinabalu, Sabah)

Job Type: Full-time

Pay: RM2,000.00 - RM2,300.00 per month

Benefits:

Health insurance

Application Question(s):

What is your expected salary ?
When you can start to work ?

Work Location: In person

Jawatan Kosong Klia 2 di Kota Kinabalu - October 2026

Urus Pemberitahuan

Restaurant Manager - A. Restaurant Manager - Supervisor (OldTown White Coffee - KKIA 1)