Strong communication, client-facing, and stakeholder management skills, with the ability to work independently, manage technical projects, and explain technical concepts to technical and non-technical audiences.
Experience in cybersecurity vendors, system integrators, technology distributors, or enterprise environmentsis an advantage. Ability to mentor junior engineers and willingness to travel to client sites when required. Relevant certifications such as CISSP, CEH, CompTIA Security+, CCNA, cloud, or vendor-specific certifications are an advantage.
Strong communication, client-facing, and stakeholder management skills, with the ability to work independently, manage technical projects, and explain technical concepts to technical and non-technical audiences.
Experience in cybersecurity vendors, system integrators, technology distributors, or enterprise environmentsis an advantage. Ability to mentor junior engineers and willingness to travel to client sites when required. Relevant certifications such as CISSP, CEH, CompTIA Security+, CCNA, cloud, or vendor-specific certifications are an advantage.
Experience handling L1 support tickets using platforms such as Freshdesk, Zendesk, or similar • Own transport to travel to client's sites, and willingness to work on short notice outside work hours.
Experience in project management or technical support fields.
Familiarity with AWS services, strong Linux command-line skills, and experience with Docker troubleshooting.
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