Basic IT Troubleshooting
Application Support
Familiarity with Retail Management Software
Ticketing System
Basic LAN/WAN Networking
Windows OS & Microsoft Office
Hardware & Software Installation
Basic SQL (Added Advantage)
Good Communication Skills
Problem-Solving Skills
The third tier of your 6 months program is as a Crew Leader. The leadership role in this stage will be further highlighted as you will be managing zone productions and coaching Crews.