Technical Support
IT Support
Customer Support
Application Support
SaaS
Troubleshooting
Technical Troubleshooting
Customer Service
Help Desk Support
Incident Management
Root Cause Analysis
Network Troubleshooting
POS Systems
CMS
Freshdesk
TeamViewer
Datadog
Salesforce
Mandarin / Traditional Chinese
English Communication
Knowledge of TCP/IP, LAN/WAN, DNS, DHCP, Windows/Linux, databases, APIs, and system integration is advantageous.
Experience with retail technology, POS systems, Electronic Shelf Labels (ESL), IoT, digital signage, weighing systems, or retail management systems will be an added advantage.
Able to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment.
...
Teamwork
Troubleshoot Hardware & Software
Time Management
Motivated to make a meaningful impact within a high-performing team.
Thrive in a fast-paced
Thrive in a fast-paced
proposed driven-environment.