Ability to understand basic circuit diagrams and CAD drawings, and the ability to use instruments such as multimeters.
Strong communication skills, good team spirit, a sense of responsibility;
Ability to adapt to frequent international travel, work in different cultural backgrounds, possess excellent customer service and communication skills, collaborate with multinational teams, and coordinate problem-solving.
Experience handling L1 support tickets using platforms such as Freshdesk, Zendesk, or similar • Own transport to travel to client's sites, and willingness to work on short notice outside work hours.
Experience in project management or technical support fields.
Familiarity with AWS services, strong Linux command-line skills, and experience with Docker troubleshooting.
...