Proficient in POS systems and Microsoft Office applications
Daily oversight of VIP Room bookings and covers/pax, briefing staff ahead of service, and forward planning for events and upcoming reservations with the Floor Manager and Hostess
Industry Focus: Proven experience within a multi-outlet cafe chain, Quick Service Restaurant (QSR), or F&B retail environment.
Niche Domain Knowledge: Strong background specifically in coffee, tea, RTD (ready-to-drink) beverages, or dairy/syrup formulations.
Store-Level Practicality: Ability to craft digital Standard Operating Procedures (SOPs) that retail baristas can easily execute during rush periods without slowing down throughput....
The third tier of your 6 months program is as a Crew Leader. The leadership role in this stage will be further highlighted as you will be managing zone productions and coaching Crews.
The third tier of your 6 months program is as a Crew Leader. The leadership role in this stage will be further highlighted as you will be managing zone productions and coaching Crews.