Industry Focus: Proven experience within a multi-outlet cafe chain, Quick Service Restaurant (QSR), or F&B retail environment.
Niche Domain Knowledge: Strong background specifically in coffee, tea, RTD (ready-to-drink) beverages, or dairy/syrup formulations.
Store-Level Practicality: Ability to craft digital Standard Operating Procedures (SOPs) that retail baristas can easily execute during rush periods without slowing down throughput....