Good to have : experience with DMT uploads or SQL queriesfor data investigation,BPM configuration exposure, experience supporting ERP system upgrades or implementations.
Strong knowledge in troubleshooting and supporting Office 365 products & services, mobile devises (Android and iOS), network connectivity (wired and wireless), service desk systems, incident and problem handling and escalation.
Strong knowledge of telecommunications business processes and core platforms, including CRM and CBS, with the ability to understand and manage system integrations across complex telco landscapes
Good to have : experience with DMT uploads or SQL queriesfor data investigation,BPM configuration exposure, experience supporting ERP system upgrades or implementations.
Good to have : experience with DMT uploads or SQL queriesfor data investigation,BPM configuration exposure, experience supporting ERP system upgrades or implementations.
Good to have : experience with DMT uploads or SQL queriesfor data investigation,BPM configuration exposure, experience supporting ERP system upgrades or implementations.