Experience handling L1 support tickets using platforms such as Freshdesk, Zendesk, or similar • Own transport to travel to client's sites, and willingness to work on short notice outside work hours.
Experience in project management or technical support fields.
Familiarity with AWS services, strong Linux command-line skills, and experience with Docker troubleshooting.
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Excellent communication and interpersonal skills, with the ability to effectively interact with team members, mentors, and cross-functional departments.
Basic understanding of engineering design principles, safety regulations, and industry best practices.
Ability to work both independently and collaboratively in a fast-paced environment.