You have the mindset of a Staff Engineer + AI Engineer + Distributed Systems Engineer. You enjoy problems where the architecture is not obvious and conventional software engineering is not enough. You move comfortably between frontend → backend → infrastructure → data → LLMs → agents → evaluation → optimization. You do not just ask "how do we implement this?" — you ask "how do we design this so the system can eventually figure out the best way to implement and operate it itself?"
Anthropic's Claude ecosystem · Production AI agents · MCP (Model Context Protocol) · LangGraph or equivalent orchestration frameworks · Temporal or workflow orchestration · Reinforcement learning concepts · Automated experimentation · AI evaluation frameworks · Vector databases · Autonomous coding agents · Browser/computer-use agents · Multi-agent systems · AI-native SaaS products · Open-source contributions · Leading technical architecture
This is a 10+ year engineering role. You own architecture rather than implement tickets. You make independent technical decisions, identify architectural weaknesses proactively, mentor engineers, establish engineering standards, debug complex production systems, think about scalability from day one, understand the trade-offs between performance, cost and reliability, translate ambiguous business problems into technical systems, prototype rapidly and productionize what works, and challenge assumptions when necessary.
Move comfortably between discussions with clients and developers, and follow through on what you commit to
Want to build a career at the intersection of consulting, technology and AI
Malaysian citizen with 1 to 3 years of relevant experience; fresh graduates with strong technical projects or internship experience are encouraged to apply
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Experience in ELV, CCTV, security systems, access control, ICT, building services, property management, facility management or related industries is an added advantage but not compulsory.
Candidates from other sales industries with strong business development ability are welcome to apply.
Fresh graduates with strong communication skills, confidence and a genuine interest in sales may also be considered.
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Experience in ELV, CCTV, security systems, access control, ICT, building services, property management, facility management or related industries is an added advantage but not compulsory.
Candidates from other sales industries with strong business development ability are welcome to apply.
Fresh graduates with strong communication skills, confidence and a genuine interest in sales may also be considered.
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Create version control systems to track updates and changes. Ensure all documentation is current, accurate, and accessible to relevant teams. Train field teams on proper documentation standards and protocols.
Acknowledge customer complaints within same business day. Investigate complaints thoroughly and provide initial assessment. Develop tailored solutions addressing the specific complaint and preventing recurrence. Follow up with customers post-resolution to confirm satisfaction.
Maintain good tracking of ticket templates for different O&M service types (PM, breakdown, complaint, inspection). Establish field mappings for customer info, asset details, service history, and resolution tracking.
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