Proven experience in managing supplier relationships and conducting commercial negotiations.
Strong understanding of grocery and non-food produce, product quality, freshness, shelf life, wastage, and inventory management will be an added advantage.
Strong commercial acumen with the ability to analyse sales, margin, inventory, pricing, and category performance.
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Proven experience in managing supplier relationships and conducting commercial negotiations.
Strong understanding of grocery and non-food produce, product quality, freshness, shelf life, wastage, and inventory management will be an added advantage.
Strong commercial acumen with the ability to analyse sales, margin, inventory, pricing, and category performance.
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• Experience in sustainability aspects in Real Estate/Property Management. (energy consumption, water consumption, emissions, waste management, chemical products, etc) Fluency in English and relevant local languages.
• High-level technical understanding and experience in all aspects of a commercial real estate building and connected equipment.
Skills: Proven negotiation, vendor management, and cost-analysis capabilities with a strong problem-solving mindset.
Leadership & Autonomy: Strong organizational skills with the ability to work independently, manage a team, and collaborate effectively with cross-functional stakeholders.
Skills: Proven negotiation, vendor management, and cost-analysis capabilities with a strong problem-solving mindset.
Leadership & Autonomy: Strong organizational skills with the ability to work independently, manage a team, and collaborate effectively with cross-functional stakeholders.
Create version control systems to track updates and changes. Ensure all documentation is current, accurate, and accessible to relevant teams. Train field teams on proper documentation standards and protocols.
Acknowledge customer complaints within same business day. Investigate complaints thoroughly and provide initial assessment. Develop tailored solutions addressing the specific complaint and preventing recurrence. Follow up with customers post-resolution to confirm satisfaction.
Maintain good tracking of ticket templates for different O&M service types (PM, breakdown, complaint, inspection). Establish field mappings for customer info, asset details, service history, and resolution tracking.
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