Jawatan Kosong di Zzz

Sales Customer Relationship Management

Graduan Baru

KL City, WP Kuala Lumpur

Dekat Stesen Tren

Manage and maintain relationships with existing clients (Pharmacy, Supermarket, Mini Market).
Responsible for sales growth in assigned region.
Visit clients regularly, follow up on orders, and ensure good service. ...

Posted

5 minutes ago

Customer Service Representative (24/7 Shift) - RM 3000 - Sunway Customer Service Representative (24/7 Shift) - RM 3000 - Sunway

Promicom Services (M) Sdn Bhd

MYR3,000 - MYR3,300 Sebulan

+Pampasan Tambahan

Kontrak

Subang Jaya, Selangor

Dekat Stesen Tren

Customer Service Representative (24/7 Shift)Location: Sunway Square Corporate Towers (Shell HQ)Employment Type: 1 Year ContractWorking Hours: 24/7 rotational shifts (Shift allowance: RM550/month)Base Salary: RM2,800 - RM 3,000/monthShift Allowance: RM 550/MonthShift 1 (Morning): 9:00 AM – 6:00 PMShift 2 (Evening): 3:00 PM – 12:00 AMShift 3 (Night): 12:00 AM – 9:00 AMAbout the RoleAs a Customer Success Specialist (E-Mobility), you’ll represent Shell’s E-Mobility business by delivering exceptional customer experiences across various communication channels. You’ll handle enquiries, resolve issues efficiently, and support our customers in embracing Shell’s electric mobility solutions.This role is ideal for individuals who are customer-oriented, adaptable, and eager to work in a fast-paced environment supporting the future of sustainable energy.Key ResponsibilitiesCustomer Support: Handle front-line customer enquiries via phone, email, and ticketing platforms, including promotions, account enquiries, and feedback.Issue Resolution: Take ownership of customer issues, ensuring timely follow-up and resolution by coordinating with internal and external partners.Loyalty Management: Manage customer registrations, data updates, and loyalty-related enquiries while ensuring data accuracy.Digital Support: Encourage customers to use digital self-service tools and provide support for online platforms and apps.Process & Collaboration: Work closely with internal teams and third-party vendors to ensure seamless customer experiences and system integrity.Continuous Improvement: Participate in system testing, process enhancements, and operational initiatives to improve service delivery.

Call Center Management Customer Service

Posted

6 minutes ago

Loyalty & Digital Analyst (1 Year) - KL - RM 5000 Loyalty & Digital Analyst (1 Year) - KL - RM 5000

Promicom Services (M) Sdn Bhd

MYR5,000 - MYR5,500 Sebulan

Kontrak

Subang Jaya, Selangor

Dekat Stesen Tren

Loyalty & Digital Analyst (Marketing)Oil & Gas Industry1 Year Contract (renewable)Mon – Fri (9am – 6pm) – HybridKuala Lumpur (beside NU Sentral)Base Salary: MYR 5,000 - MYR 5,500Role PurposeThe Loyalty & Digital Analyst supports the growth and performance of Client’s loyalty, CRM and App ecosystem by turning data into actionable insights.The role is responsible for tracking loyalty performance, CRM effectiveness, App engagement, digital voucher performance, campaign results, issue trends and tech delivery progress. The analyst will support the team in identifying growth opportunities, diagnosing operational or technical issues, improving campaign effectiveness and enabling better business decisions for Client App and loyalty roadmap prioritization.This role works closely with the Loyalty & Digital Manager and Loyalty & Digital Implementer, Loyalty partner, IT, digital product teams, CRM agencies, vendors and internal stakeholders.Key Accountabilities1. 1. Performance & Insightso Monitor and analyze loyalty, CRM and App performance.o Track key metrics including TAC, acquisition and retention.o Provide insights and recommendations to drive business growth.o Build and maintain regular performance dashboards and reports.2. Campaign & CRM Analyticso Support customer segmentation and campaign targeting.o Measure campaign effectiveness and identify optimization opportunities.o Conduct post-campaign analysis and share key learnings.o Support test-and-learn initiatives and A/B testing3. Shell App & Digital Product Supporto Monitor app adoption, engagement and customer journeys.o Identify customer pain points and improvement opportunities.o Provide data and insights to support Shell App roadmap decisions.o Support business case development for new features and enhancements.4. Issue Management & Escalation Supporto Assess customer and business impact of issues.o Support customer operations in escalation and provide updates for stakeholders.5. Tech Delivery & UAT Supporto Support business requirements, UAT and launch readiness activities.o Track defects, enhancements and delivery progress.o Coordinate testing for loyalty, CRM, voucher and app features.o Monitor performance after launch and highlight issues or opportunities

CRM (Customer Relationship Management) Digital Marketing

Posted

6 minutes ago

Accounts Receivable Clerk Accounts Receivable Clerk

Zitra Plus Sdn Bhd

MYR2,800 - MYR3,500 Sebulan

Generate and issue customer invoices based on sales or service contracts.
Monitor customer accounts for non-payments, delayed payments, and other irregularities.
Perform daily posting of incoming payments via check, wire transfer, credit card, or other methods. ...

Posted

6 minutes ago

Peluang tinggi

Accounts Receivable Assistant Accounts Receivable Assistant

Zitra Plus Sdn Bhd

MYR2,800 - MYR3,500 Sebulan

Generate and issue customer invoices based on sales or service contracts.
Monitor customer accounts for non-payments, delayed payments, and other irregularities.
Perform daily posting of incoming payments via check, wire transfer, credit card, or other methods. ...

Posted

7 minutes ago

Junior Accounts Receivable Executive Junior Accounts Receivable Executive

Zitra Plus Sdn Bhd

MYR2,800 - MYR3,500 Sebulan

Generate and issue customer invoices based on sales or service contracts.
Monitor customer accounts for non-payments, delayed payments, and other irregularities.
Perform daily posting of incoming payments via check, wire transfer, credit card, or other methods. ...

Posted

7 minutes ago

Peluang tinggi

AR Executive AR Executive

Zitra Plus Sdn Bhd

MYR2,800 - MYR3,500 Sebulan

Generate and issue customer invoices based on sales or service contracts.
Monitor customer accounts for non-payments, delayed payments, and other irregularities.
Perform daily posting of incoming payments via check, wire transfer, credit card, or other methods. ...

Posted

7 minutes ago

Peluang tinggi

Accounts Receivable Specialist Accounts Receivable Specialist

Zitra Plus Sdn Bhd

MYR2,800 - MYR3,500 Sebulan

Generate and issue customer invoices based on sales or service contracts.
Monitor customer accounts for non-payments, delayed payments, and other irregularities.
Perform daily posting of incoming payments via check, wire transfer, credit card, or other methods. ...

Posted

7 minutes ago

Peluang tinggi

Account Receivable (Mandarin Speaker) Account Receivable (Mandarin Speaker)

Zitra Plus Sdn Bhd

MYR2,800 - MYR3,500 Sebulan

Generate and issue customer invoices based on sales or service contracts.
Monitor customer accounts for non-payments, delayed payments, and other irregularities.
Perform daily posting of incoming payments via check, wire transfer, credit card, or other methods. ...

Posted

8 minutes ago

CNC Programmer CNC Programmer

Malaysian Die-casting Industries Sdn. Bhd.

MYR2,500 - MYR3,500 Sebulan