Determine and classify the shipment commodities in accordance with the national tariff classification tables available, and determine the corresponding duty and tax rates, taking into consideration: (1) Country of origin for preferential treatment; (2) Concessions or Exemptions applicable to the shipment commodity or importer/exporter; and (3) Applicable customer instructions.
Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions related to shipments, tracking, and service offerings.
Develop and optimize transportation routes and schedules to ensure efficient and cost-effective delivery of goods, considering factors such as traffic, delivery windows, and vehicle capacity.