Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions related to shipments, tracking, and service offerings.
Received TOs from production, record in logs, stamp receiving dates and do posting of ship out in ERP system upon confirmation of physical stock being transferred to production complete with receiver signature on the TOs.
Develop and optimize transportation routes and schedules to ensure efficient and cost-effective delivery of goods, considering factors such as traffic, delivery windows, and vehicle capacity.