As our Advisor, you will be a key member of our team, responsible for acquiring new clients and providing exceptional service to our existing clients. You will be the face of our firm, dealing with client inquiries and providing tailored solutions that meet their unique needs. Our clients come to us when they need help urgently, and we pride ourselves on being the ultimate fire-fighters.
Customer Service & Complaint Management: Manage day-to-day customer enquiries, feedback and complaints across designated channels, ensuring timely resolution, proper documentation and effective service recovery.