Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Oversee and manage daily warehouse operations, including receiving, storage, picking, packing, and shipping of goods, ensuring efficient workflow and adherence to established procedures.
Product & Service Promotion: Assist in promoting the company's software products and services to potential customers through different marketing channels