Company Description BSV Malaysia (BSV), a Mankind Group company, is dedicated to preserving, protecting, and enhancing quality of life through innovative healthcare solutions. Guided by the mission of “Bringing Life to Life,” BSV focuses on improving patient outcomes and supporting healthcare professionals across the region. The organization is driven by core values of Transparency, Agility, Accountability, and Collaboration, which shape both internal culture and external partnerships. Team members join a purpose-led environment where patient-centricity and ethical practices are central to daily work. BSV offers opportunities to contribute meaningfully to the healthcare sector while growing professionally in a values-based company.
Job Summary
The Key Account Manager holds end-to-end ownership of BSV's fertility and women's health portfolio across two channels: local key account pharmacy chains (the primary focus, approximately 70% of the role) and a select group of priority IVF centres, maintained mainly to protect share of voice (approximately 30% of the role). This role combines trade account management, ATL/BTL activation, scientific engagement, and business analytics to secure market leadership, strengthen customer partnerships, and deliver sustainable growth across both channels....
Sales & Product Promotion: Actively pitch, promote, and explain various loan and financing products to potential clients and warm leads.
Consultative Selling: Assess customer financial needs and match them with appropriate loan solutions, guiding them seamlessly through the application and documentation process.
Lead Management & Relationship Building: Actively follow up on sales leads, nurture existing client relationships, and build a strong referral network....
Grow, defend, and develop the sales within the given territory by achieving yearly sales target within the department and product portfolios.
Foster good business networking and business relationship with the customers, as well as maintain good customer relationships through trust and credibility building, as well as identify key opinion leaders and healthcare professionals.
Regularly attending industry events, trainings, company meetings, briefings, and educational workshops....
Candidates should possess strong New Business Development and Lead Generation skills, with the ability to identify prospects and convert opportunities into sustainable revenue.
Lead and manage Central Distributor’s Sales Team.
Execute Trade plans and manage Food Service Key Accounts...
Develops and manages strategic partnerships with key customers and internal stakeholders to deliver sustainable business growth and long-term value creation.
Leads customer business planning by identifying growth opportunities through analysis of market trends, shopper insights, customer performance, and competitive activities.
Drives Joint Business Planning (JBP) with assigned accounts, including commercial, promotional, distribution, and sustainability initiatives to achieve agreed business objectives....
Develop and execute sales strategies and action plans to achieve business objectives, revenue targets and profitability.
Manage and strengthen relationships with key accounts, ship owners, Ship management company, Charterer and other strategic customers within the shipping industry.
Ensure projects and key accounts are actively managed and followed up to deliver customer expectations and sales targets....
Manage and grow accounts across various market segments, with a strong focus on wholesale, travel trade, and travel agency partners, including both domestic and international accounts
Generating and maximizing the business potential of the designated portfolio through daily sales calls, telephone calls, effective account servicing, site inspection and entertainment
Prepare correspondence to customers and internal booking reports, and maintain sales files...
Support the Manager, Client Key Account Management to develop and maintain a strategic Key Account plans for each key client and drive win-win collaborations and engagements with key clients in the market.
Strategically drive client satisfaction and increased loyalty/stickiness. Support the Manager, Client Key Account Management to lead client engagements at the market level, coordinate with different functions (quality, operations, finance, etc.) to provide standardized responses to client requests. Set high standards of care to keep clients engaged and satisfied, contributing to the improvement of client survey results and net promoter score. Remain available with a quick response time and problem-solving attitude.
Fosters close working relationships with the internal and external stakeholders in communication, development, and follow-up of all clients and inventory related matters....
Own and manage the strategic key account portfolio for the Personal Care and Home Care segment in Malaysia, acting as the senior point of contact for top-tier customers.
Develop and execute joint business plans with key accounts, aligning growth targets, product development pipelines and commercial terms across both parties.
Build relationships at multiple levels within key accounts — from technical/R&D through to procurement and senior management — to secure long-term, defensible business....
Prepare payment vouchers, online payment documentation, and payment schedules for management review and approval.
Act as the maker for online banking transactions, ensuring all payments are accurately prepared and properly supported. Approval and payment release are handled by the Director.
Perform regular bank reconciliations and maintain accurate records of all banking transactions....