Serve as the first point of contact for walk-in customers, providing professional, courteous, and efficient service while addressing inquiries promptly and accurately.
Build and maintain strong customer relationships through proactive follow-ups via phone calls, emails, and approved communication channels to ensure customer satisfaction and retention.
Manage administrative functions, including preparing quotations, issuing receipts, processing policy-related documentation, and monitoring daily collections and records.
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Provide administrative support to Senior Managers, Associate Partners, and their teams, primarily supporting the Japan region.
This role requires exceptional organization, attention to detail, and relationship-building skills.
Working in a highly collaborative environment, you will manage competing priorities, coordinate across multiple stakeholders, and serve as a trusted partner to the leaders you support.
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Plan, coordinate, and oversee renovation, refurbishment, restoration, and reinstatement projects for Headquarters, branches, and mall outlets, ensuring completion within approved timelines, budgets, and company standards.
Manage all maintenance activities for HQ offices, branches, and mall outlets, including electrical, plumbing, air conditioning, roller shutters, safes, fingerprint access systems, CCTV, alarm systems, and other facilities.
Coordinate with contractors, vendors, landlords, consultants, and internal stakeholders to ensure project execution, maintenance works, and preventive servicing are carried out efficiently and in compliance with company requirements.
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To provide back-end administration support for operation and sales & marketing team.
To liaise with respective customers on stock availability and order fulfilment; to reschedule of order loading by inventory available, planning schedule and transportation availability.
Confirm with orders, including customer's information and payment details.
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Elevate your operations skillset by owning document workflows and deadline-driven submissions.
Strengthen your cross-functional network through regular coordination with customers, suppliers, and internal teams.
Build practical procurement and logistics experience across hardware projects, preparing you for senior coordinator roles in tech-hardware environments.
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