Performing sales documents verification once received from branches as per Company SOP.
Performing HIGH VOLUMES of new sales sales entries, contract repackaging, terminations, reduction, trial, conversion, fixed contract renewal, price increase, invoice frequency changes and other sales related documents.
Performing every sales entries transaction update....
Assist in HLIS and MVLIS digitalization project in terms of document preparation and updating the master lists to ensure monthly target of completion reached.
Assist in departmental filing management in ensuring all the documents are recorded according to the standards.
Support in replying to staff's general enquiry in relation to HR matters to ensure meeting the SLA....
Resolve day-to-day tickets via Service Now and Workday transactions, ensuring timely updates and system accuracy.
Handle client requests with politeness and detailed responses.
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee job and data changes, onboarding, referrals and other processes, while following global and local processes and compliance guidelines and maintaining confidentiality of employee data and compliance...
• Assist in recruitment and interview arrangement• Support onboarding and employee documentation• Maintain and update staff records and HR files• Assist in attendance, leave, and payroll administration• Handle filing, data entry, and administrative tasks• Support office management and daily operations• Perform other HR & Admin duties assigned by superior