Responsible for the end-to-end coordination and operational management of the system application maintenance project. The role manages project scope, schedule, resources, SLA performance, deliverables, risks/issues, stakeholder communication and project documentation, while serving as the main coordination point between client, main-contractor and technical/functional teams.
You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
You have good knowledge in IKEA product range, and you share this knowledge with customers and colleagues.
You actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them .
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Oversee and supervise day-to-day processes supporting the cash processing for Depository Operations and Investor Services, cash & security tracking, breaks management and investigation of cash across a range of Private Equity & Real Estate Solutions structures, including input and validation of manual cash entries and presentation of metrics and control data.
Ensure essential checks are complete and any outstanding items are recorded and cleared.
Adhere to key service level agreements and support coaching to junior team members (COO, SCOO and intern).
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To handle day-to-day operations based on the SOP .
To be front customer service and the image of the Wetland Studios Putrajaya by attending to all the Guest needs and creating a memorable and enjoyable experience for the guest.
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