Provide comprehensive administrative support to the HR department, including managing correspondence, scheduling meetings, and maintaining organized filing systems for employee records.
Manage and maintain accurate inventory records for air conditioning units and related parts across all 18 outlets, ensuring stock levels are optimized for sales and operational needs.
Handle walk-in, phone and written customer enquiries related to product repairs, servicing and warranty matters, including case registration, follow-up, customer updates and coordination with internal departments/service teams to ensure timely resolution.