Manage and grow key ecommerce accounts within the Consumer Products/FMCG sector, achieving sales targets and expanding market share.
Serve as the primary point of contact for assigned brand partners, fostering strong relationships and trust.
Develop and implement strategic account plans tailored to each key client, aligning with their business objectives and Sinma Digital Commerce's capabilities.
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Process Goods Received Notes (GRN) for back-to-back orders, ensuring accuracy against purchase orders and delivery documents.
Manage and monitor container stock shipments, coordinating with vendors and forwarders on shipment schedules and delivery timelines.
Liaise with suppliers to obtain pricing, quotations, and stock availability for items not held in inventory, and support supplier coordination as needed across branches.
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Process Goods Received Notes (GRN) for back-to-back orders, ensuring accuracy against purchase orders and delivery documents.
Manage and monitor container stock shipments, coordinating with vendors and forwarders on shipment schedules and delivery timelines.
Liaise with suppliers to obtain pricing, quotations, and stock availability for items not held in inventory, and support supplier coordination as needed across branches.
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Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment.
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Define, control & drive performance metrics across functions: Supply Chain, Operation, Logistics.
Monitor business performance by building the tools & capabilities to detect abnormality & set-up the standard for designing dashboards & reports to provide end-to-end visibility to top managements and day-to-day visibility for ground operations.
Drill down the analysis to find exact root cause for performance gap, rooms for improvement,underlying business risk or bottlenecks that business team are/will be facing.a
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Manage accounts : Handle full sets of accounts including AP, AR, GL and bank reconciliation, ensuring financial accuracy and compliance.
Process financial transactions : Efficiently process invoices, payments including monthly statutory payments, maintaining smooth financial operations.
Liaise with stakeholders : Communicate effectively with suppliers, customers and auditors including all external and internal stakeholders regarding financial documentation, including account receivable.
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Identify and pursue new business opportunities within the solar energy sector, focusing on potential clients and strategic partnerships in Malaysia.
Conduct thorough market research to understand industry trends, competitor activities, and customer needs, providing actionable insights to the sales and marketing teams.
Develop and implement effective lead generation strategies to build a robust pipeline of qualified prospects.
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