Ensure all daily opening and operational checklists are completed accurately by the store team before business operations commence, and take immediate corrective action for any non-compliance.
Monitor content governance risk of payment acquiring merchants per aligned SOP via measures including but not limited to Open Research, Actual testing and Framework review.
Provide first-level support for POS terminals, peripherals (printers, scanners, cash drawers) and store connectivity; escalate unresolved issues to the relevant team.