Project Delivery: Work with 3 rd party vendors to scope, plan, and execute IT project lifecycles from initiation to delivery, ensuring timelines, milestones, and deliverables are met.
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Analyse requirements and develop, maintain and enhance custom developed application software and scripts to meet the requirements. Develop application software or scripts as and when required.
Oversee the day-to-day technical operations of all airport applications, including [list key systems, e.g., baggage handling, passenger processing, flight information displays, security systems].
Manage and support enterprise applications across development, testing and production environments, ensuring system reliability, security and performance.
Deliver L1.5/L2 production support by managing incident and problem resolution to maintain availability of core banking systems, APIs, and digital channels.
Execute implementation of performance monitoring related initiatives and projects for IT systems and services to meet the needs of the business applications. These initiatives cover services deployed for Malaysia and regional sites.