Support the planning and execution of integrated marketing campaigns, promotional activities, and go-to-market initiatives to achieve business and sales objectives.
Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.
Maximize Transaction Performance: Take full ownership of the branch's car buying and selling targets, aggressively driving strategies to optimize the team's productivity and achievement for both vehicle acquisitions and sales.
Premium Escalation Management:Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency.
Assist the Warehouse Manager in overseeing daily warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch, to ensure smooth and efficient workflow.
Manage the full spectrum of HR operations, including recruitment, onboarding, payroll, benefits administration, and employee relations for a 35-person company.
Maximize Transaction Performance: Take full ownership of the branch's car buying and selling targets, aggressively driving strategies to optimize the team's productivity and achievement for both vehicle acquisitions and sales.