Autodesk
Inventor 3D
Engineering Drafting
Equipment Layout
Plant Layout Design
3D Modelling
P&ID Interpretation
Water Treatment Systems
Food Processing Systems
Industrial Equipment Design
Employee Records: Maintain and update employee databases, personnel files, attendance, and leave records accurately. Assist with performance management procedures.
Recruitment & Onboarding: Post job openings, screen applicants, schedule interviews, and assist with new hire orientation.
Payroll & Benefits: Help process payroll, track employee data (like sick/casual leave) and assist with benefit-related queries.
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Proactively seek out and acquire new clients, driving the growth of our Engineering Solutions businesses.
Accurately identify the needs, developing and nurturing relationships with both existing and potential customers, primarily within the engineering and manufacturing industries.
Provide exceptional customer support by guiding clients towards successful outcomes.
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Perform daily reconciliation among POS reports, settlement reports and collections received from payment gateways, e-wallet providers, credit card acquirers, delivery platforms, and other sales channels, to ensure accuracy and completeness.
Monitor and manage receivable balances arising from corporate customers, business partners, franchisees, and other credit-supported channels.
Investigate disputed transactions and coordinate resolution with internal and external stakeholders.
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Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers.
Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
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