Assist in managing and coordinating daily operation (work flow) activities of the department by ensuring sufficient staff are available in providing services and ensuring completeness of daily work, i.e maintain patient medical record including filing, sorting, processing, colour coding, movement tracking and ensure completeness of clinical documentation of Medical Records Management.
Supervising scanning team, motivating and evaluating the Medical Records staff while implementing Department policies and procedures.
Supervise, monitor and coordinate the effectiveness of clerical daily activities and work flow in providing ongoing services for patient care, e.g scanning of medical records and loose notes, etc
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Prepare, verify, and submit import and export customs declarations accurately and within the required timelines.
Ensure all customs declarations comply with Royal Malaysian Customs Department (RMCD) regulations and other relevant government requirements.
Review and verify supporting documents, including commercial invoices, packing lists, Bills of Lading, Air Waybills, permits, certificates, and other related documents.
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Perform Email Triage as needed, containing enquiries, orders & complaints
Acknowledge and enter sales orders (or complaints) promptly and accurately as they are received through various channels such as E-commerce platforms, EDI systems, customer portals, emails, and other communication methods according to the agreed set of business logic, workflow, priority schedule planned and also establish local set of guidelines
Execute and manage order processing transaction accurately and promptly
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