Customer Services : Provide friendly, energetic and engaging customer service by interacting confidently with customers, explaining attractions, encouraging participation, and creating a fun and memorable experience.
Operating cashier counter : Operate the cashier and POS system accurately while actively promoting memberships, promotions and company products to customers.
Cleaning and Maintenance : Complete the daily opening checklist before store opening to ensure all attractions, equipment, facilities and operational areas are safe, clean, fully functional and ready for business operations.
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Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, complaints and order status via phone, and email.
Build and maintain strong customer relationships by actively listening to their needs, understanding their concerns, and offering personalized solutions to enhance their overall experience.
Proactively identify and resolve customer issues and complaints, employing effective problem-solving and conflict resolution techniques to ensure customer satisfaction and retention.
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